SPS Commerce
The Associate Technical Support Engineer provides essential product support to customers through various communication channels, resolving basic support inquiries and serving as a customer advocate in cross-functional collaborations. This role involves troubleshooting technical challenges, staying updated on industry trends, and contributing to the efficiency of the technical support team. The position requires strong problem-solving skills, effective communication, and a commitment to continuous learning in a remote, team-oriented environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SPS Commerce.