Associate Technical Writer

Impact.com

2 months ago

3.6 on Glassdoor

Cape Town, South Africa

Hybrid

Internship

Intern

1 applicant

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About this role

impact.com is hiring an Associate Technical Writer to support documentation for its partnership management/automation SaaS platform. The role contributes to building and maintaining an accessible knowledge base used by global brands and enterprise customers. You’ll work within the Product Operations team and collaborate cross-functionally to help customers find the right product information through self-service resources.

Skills

Qualifications

Pursuing Bachelor’s Degree

About Impact.com

impact.com

Impact is a partnership automation platform that helps brands find, recruit, manage, track, and pay partners — including affiliates, influencers, and strategic partners — from a single SaaS solution. Its product suite combines attribution and tracking, contract and workflow management, payment automation, partner discovery, and analytics with fraud protection and API integrations. Designed for enterprise and global programs, Impact delivers real-time measurement and optimization to grow partner-driven revenue. Companies use Impact to consolidate disparate partner channels, improve attribution accuracy, automate operations, and scale partnership programs efficiently.