Associate Technical Writer
Impact.com(20 days ago)
About this role
impact.com is hiring an Associate Technical Writer to support documentation for its partnership management/automation SaaS platform. The role contributes to building and maintaining an accessible knowledge base used by global brands and enterprise customers. You’ll work within the Product Operations team and collaborate cross-functionally to help customers find the right product information through self-service resources.
Required Skills
- Technical Writing
- Product Documentation
- Knowledge Base
- Content Auditing
- SME Interviews
- Tutorial Writing
- How-To Guides
- Technical Reference
- Customer Feedback
- Help Center Analytics
+9 more
Qualifications
- Pursuing Bachelor’s Degree
About Impact.com
impact.comImpact is a partnership automation platform that helps brands find, recruit, manage, track, and pay partners — including affiliates, influencers, and strategic partners — from a single SaaS solution. Its product suite combines attribution and tracking, contract and workflow management, payment automation, partner discovery, and analytics with fraud protection and API integrations. Designed for enterprise and global programs, Impact delivers real-time measurement and optimization to grow partner-driven revenue. Companies use Impact to consolidate disparate partner channels, improve attribution accuracy, automate operations, and scale partnership programs efficiently.