Associate, WFM Reporting

Philip Morris International(1 year ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$39,579 - $54,219 (estimated)Workforce Management

About this role

An Associate, WFM Reporting is an entry-level workforce management reporting role supporting contact center operations. The position is based in Kuala Lumpur (Nu Tower 2) and is a full-time onsite role. It sits within the workforce management function and contributes to the organization's reporting and analytics efforts.

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Required Skills

Excel
SQL
Data Analysis
Reporting
Forecasting
Power BI
Workforce Management

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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