Asst Manager - Business Channel (Operations & Customer Service)

Hong Leong Bank Berhad(1 year ago)

Kinrara, Malaysia, BR, MalaysiaOnsiteFull TimeJunior$44,388 - $60,142 (estimated)Retail Banking

About this role

A Personal Financial Services Operation & Customer Service Executive at Hong Leong Bank is the first point of contact for walk-in customers, handling transaction processing and ensuring high levels of customer service. The role involves recommending the bank’s products and services to customers and supporting account growth and cross-selling efforts. It operates within the bank’s retail branch network to deliver seamless digital and in-person customer experiences.

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Required Skills

Customer Service
Cross Selling
Cash Handling
Transaction Processing
Account Opening
Communication
Sales
Compliance
Cash Balancing
Confidentiality

Qualifications

FIMM/UT License
PCE License
TBE License

About Hong Leong Bank Berhad

hlb.com.my

Hong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.

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