Aussie Broadband Limited
The Assurance Technical Support Officer will provide frontline diagnostics, classification, and issue resolution for customers via phone and digital channels, meeting service level agreements and call‑handling targets. The role involves troubleshooting technical and non‑technical issues, supporting field staff, and collaborating with teams across the business while delivering exceptional customer experiences.
Headquarters
Morwell, Victoria, Australia
Company Size
501-1000 employees
Founded
2003
Award-winning nbn® internet, mobile, and network services for Aussie homes, business, and enterprise. That's Aussie Broadband, that's The Actual Aussie Way.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aussie Broadband Limited.
Aussie Broadband Limited didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role