M&T Bank
The ATM/TCR Operations & Quality Analyst provides Tier 1 helpdesk support for ATM and Teller Cash Recycler systems while driving service quality and operational excellence. This role combines real-time incident management with quality assurance, focusing on queue monitoring, trend analysis, and continuous process improvement. Candidates will utilize data analytics tools to report on operational metrics and support automation initiatives to enhance efficiency.
Headquarters
Buffalo, New York, United States
Company Size
10001+ employees
Founded
1856
With a community bank approach, M&T Bank helps people reach their personal and business goals with banking, mortgage, loan and investment services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M&T Bank.
Right around the average for this role