IronOrbit
IronOrbit is seeking a Tier II Service Desk Manager to lead a team of Tier Two Specialists in a 24/7 Managed Services environment. This role combines hands-on technical judgment with operational leadership to manage workload, improve escalation quality, and develop performance metrics. The position involves coaching specialists, establishing clear escalation standards, and overseeing complex incidents and problem-management activities.
Headquarters
Anaheim Hills, California, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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IronOrbit didn’t post a salary, so this is our estimate from similar listings.