Authorization Coach (AC On-Call)

Donor Network West(1 year ago)

RemoteFull TimeSenior$114,292 - $154,563 (estimated)Family Care

About this role

The Authorization Coach (On-Call) supports Donor Network West’s Family Care Department by handling pre- and post-family approach activities related to organ and tissue donation. The role focuses on coaching frontline staff, guiding family authorization processes, and promoting optimal donation and family support outcomes. It requires providing clinical and emotional support to donor and non-donor families, as well as facilitating communication between hospital teams and Donor Network West. The position is remote with required travel for in-person meetings and training and includes on-call responsibilities.

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Required Skills

Coaching Support
Mentorship Training
Resource Management
Performance Improvement
Data Analysis
Authorization Documentation
Family Interaction
Interdepartmental Collaboration
Bereavement Support
Conflict Resolution

+19 more

Qualifications

Degree in Biological Sciences
Degree in Social Sciences
Counselor Certification
Allied Health Diploma
5 Years OPO Experience
3 Years Organ Procurement Organization Experience

About Donor Network West

donornetworkwest.org

Donor Network West is a nonprofit organ procurement and tissue recovery organization serving California and Nevada. It coordinates with hospitals and transplant centers to recover and allocate organs and tissues for transplantation, handling medical logistics and donor matching. The organization supports donor families, provides professional and community education, and promotes donor registration and awareness to increase donation rates. Its mission is to save and enhance lives through organ and tissue donation while ensuring compassionate, ethical care for donors and recipients.