Auto Collections Late Stage Specialist I, Spanish

Upgrade(21 days ago)

Phoenix, AZOnsiteFull TimeJunior$47,953 - $65,057 (estimated)Collections

About this role

Upgrade is seeking an Auto Collections Late Stage Specialist I (Spanish) to support customers with delinquent auto loan accounts and help them get back on track. The role is based in Downtown Phoenix and emphasizes customer engagement and resolution within a fast-paced, performance-driven environment. The position requires bilingual Spanish capability and work within a regulated consumer finance setting.

View Original Listing

Required Skills

Collections
Auto Finance
Customer Service
Negotiation
Loss Mitigation
Payment Arrangements
Inbound Calls
Outbound Calls
Account Documentation
Regulatory Compliance

+7 more

About Upgrade

upgrade.com

Upgrade is a consumer fintech offering fixed-rate personal loans (borrow up to $50,000), the Upgrade Card, and Rewards Checking with cash-back. It provides fast online applications and simple tools designed to help customers manage credit and build their financial future. By combining lending and banking products, Upgrade positions itself as a transparent, consumer-friendly alternative to traditional banks.