Sutherland
The Auto Loans Collections Associate role involves interfacing with customers via telephone, email, and chat to assist with account inquiries and reduce delinquent accounts. This position requires providing high-level customer service while responding to requests regarding service, product, and account information. The associate must effectively manage inbound calls and resolve customer issues with empathy and accuracy.
Headquarters
Pittsford, New York, United States
Company Size
10001+ employees
Founded
1986
Sutherland is an AI-driven business transformation company that delivers measurable business outcomes by designing, running, and automating the operations it transforms. Leveraging capabilities in Agentic AI, digital engineering, cloud, data analytics, and business process services, Sutherland helps enterprises across industries modernize customer-facing and back-office operations. With nearly four decades of expertise, Sutherland engineers AI-ready digital foundations that drive efficiency, productivity, and sustained performance for large organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Sutherland didn’t post a salary, so this is our estimate from similar listings.