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Auto Retention Associate at Hub International - ApplyBlast

Auto Retention Associate

Hub International

3 months ago

3.7 on Glassdoor

Abbotsford, British Columbia, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The Auto Retention Associate works in HUB's Connect Center advising new and existing clients over the phone on automobile insurance solutions, handling renewals, new plates, transfers, cancellations, and payments while meeting sales targets and call metrics. The role involves building client relationships, upselling and cross‑selling insurance products, and using multiple software platforms to document interactions.

Responsibilities

Advise clients over the phone on auto insurance solutions
Provide a wide range of auto insurance services including renewals and transfers
Document client conversations to ensure accuracy and compliance
Place outbound calls to retain customers and convert sales
Consistently meet sales targets and telephone performance metrics

Skills

Qualifications

Level 1 Insurance License

About Hub International

hubinternational.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1998

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HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.