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© All Rights Reserved. ApplyBlast.com
Serval
The Automation Engineer will work within Serval's internal IT and operations team to identify high‑volume, repetitive work and build AI‑driven automations and workflows that handle onboarding, access provisioning, ticket triage, and other internal processes. The role involves both improving existing playbooks and inventing new automation solutions to increase efficiency, security, and compliance across the organization.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.
87% above the average for this role