Kaizen Automotive Group
The Automotive Call Center / BDC Representative supports dealerships by handling inbound service calls, scheduling appointments, and identifying additional service opportunities. This role serves as the first point of contact for customers, representing the professionalism and service standards of the Kaizen Automotive Group. The position aims to enhance customer loyalty and satisfaction while driving dealership profitability.
Kaizen Automotive Group is a large automotive dealer group operating multiple franchised dealerships across Canada (Calgary, Okotoks, Strathmore, Airdrie, Ponoka, Fort McMurray) and California (Chula Vista and Imperial Valley). Their network includes brands such as GM, Cadillac, Buick, Chevrolet, Ford, Lincoln, Hyundai, Nissan, Dodge, Ram, Jeep, Chrysler, Honda, and Kia. In addition to new and used vehicle sales, Kaizen offers financing, trade-in appraisals, fleet services, and after-sales support including parts and service across its dealership locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Kaizen Automotive Group.
Kaizen Automotive Group didn’t post a salary, so this is our estimate from similar listings.
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