Automotive Customer Service Advisor (On-Site)

Philip Morris International(1 month ago)

Hamilton, ON, CanadaOnsiteFull TimeJunior$41,000 - $41,000Customer Service

About this role

As an Automotive Customer Service Advisor, you will engage with customers and dealers via voice, chat, and email to provide exceptional service and support. This role requires you to address inquiries, resolve complaints, and deliver technical assistance, acting as a frontline representative for a luxury automotive brand. The position emphasizes customer satisfaction and brand loyalty while fostering a diverse and inclusive team environment.

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Required Skills

Customer Service
Technical Support
Communication Skills
Problem-Solving

Qualifications

High School Diploma or GED
2-3 Years Customer Service Experience

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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