AVP, Contact Center
Mission Fed
About this role
The AVP oversees the operations, administration, and supervision of a multi-channel inbound Contact Center, focusing on delivering excellent member service, team leadership, and strategic improvements to enhance member experience and contact center performance.
Skills
Qualifications
About Mission Fed
missionfed.comMission Fed Credit Union is a member‑owned, not‑for‑profit financial cooperative serving San Diego County. It provides personal and business banking products including savings and checking, share certificates, credit cards, home and auto loans, business accounts, and digital/mobile banking along with branch and ATM access. Mission Fed emphasizes competitive rates, lower fees, financial education, and community reinvestment to serve members’ financial needs.
About Mission Fed
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mission Fed.
Salary
$120k – $140k
per year