AVP, Delivery Partnerships

Braze(13 days ago)

HybridFull TimeDirector$255,000 - $270,000Professional Services

About this role

As AVP, Delivery you lead the global strategy, execution, and performance of Braze’s delivery ecosystem, overseeing Delivery Partner Account Management and Partner Success. You ensure partner-led service models deliver consistent customer outcomes while collaborating with CX, Sales, and cross-functional leaders to elevate partner capability and alignment across the customer lifecycle.

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Required Skills

Partner Management
Delivery Strategy
Customer Satisfaction
Enablement
Cross-Functional Collaboration
People Leadership
Operational Excellence
Services Economics
Strategic Planning
Executive Communication

About Braze

braze.com

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.