AWS Solutions Engineer

TTEC Digital

2 months ago

3.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Solutions Engineer will support TTEC Digital's AWS Contact Center practice by developing customer-facing technical solutions and architectures. The role focuses on pre-sales and go-to-market initiatives, translating business requirements into technical delivery plans, and creating enablement materials. It also involves maintaining solution documentation and internal knowledge bases to support delivery teams. This position is fully remote from Manila while aligning to US-based time zones.

Skills

Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in EngineeringAWS Solutions Architect CertificationAWS Developer Certification

About TTEC Digital

ttecdigital.com

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.