AXS _Contact Center Representative I
AXS(26 days ago)
About this role
AXS is hiring a Customer Care Representative based in Frisco, TX or Scottsdale, AZ to be a frontline representative for fans and clients. The role operates within a fast-paced live-entertainment ticketing environment and focuses on delivering a positive customer experience while adhering to company processes and quality standards. The position includes structured training and offers full-time benefits and development opportunities.
Required Skills
- Inbound Calls
- Phone Adherence
- Talk Time
- Communication Scripts
- Charge Phone
- Back Office
- Order Viewer
- Flash Seats
- Customer Service
- Wiki
+16 more
Qualifications
- High School Diploma
- New Hire Training Completion
- Contact Center Certifications
About AXS
axs.comAXS is a ticketing and event-technology company that provides online and mobile ticket sales, access-control systems, and event-management tools for venues, promoters, and fans. Its platform includes digital ticketing (AXS Mobile ID), analytics and marketing tools, and an official resale marketplace to help venues boost revenue while keeping entry secure and paperless. AXS partners with arenas, theaters, and promoters to power ticket distribution, on-site entry, and fan engagement.
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