AXS _Contact Center Representative I
AEG Worldwide(26 days ago)
About this role
AXS is hiring a Customer Care Representative to join their teams in Frisco, TX and Scottsdale, AZ to support fan and client experiences for ticketed events. The role supports customers through phone-based interactions, represents the company professionally, and contributes to delivering high-quality service within a fast-paced ticketing environment. Successful candidates will be part of a team focused on improving fan experiences and supporting AXS’s product and service goals.
Required Skills
- Phone Support
- Inbound Calls
- Invoice Handling
- Complaint Resolution
- Payment Processing
- Back Office
- FlashSeats
- Order Viewer
- CRM
- Workforce Systems
+15 more
Qualifications
- High School Diploma
About AEG Worldwide
aegworldwide.comAEG (Anschutz Entertainment Group) is a global sports and live-entertainment company that owns and operates venues, produces concerts and events, manages sports properties, develops real estate and entertainment districts, and runs ticketing and global partnerships. Serving more than 100 million guests a year, its divisions span facilities, music, sports, real estate, partnerships and ticketing. AEG aims to set industry trends and create unforgettable experiences that "give the world reason to cheer."
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