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B2B Advertiser Support Specialist at Stellantis - ApplyBlast

B2B Advertiser Support Specialist

Stellantis

1 month ago

3.7 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Contract

Junior

0 applicants

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About this role

This role involves supporting B2B advertisers with advanced advertising solutions, resolving product issues, and improving campaign performance in a fast-paced international environment. The specialist acts as a trusted advisor, handling end-to-end troubleshooting and customer support cases across email and chat channels. The position requires collaboration with internal teams to drive customer satisfaction and ensure adherence to service level agreements.

Responsibilities

Handle and resolve end-to-end product troubleshooting and B2B customer support cases
Drive Customer Satisfaction by ensuring service quality throughout the full case journey
Partner with technical specialists to educate advertisers on product features and best practices

Skills

About Stellantis

stellantis.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

10001+ employees

View Profile

Stellantis is a leading global automaker and mobility group formed in 2021 through the merger of Fiat Chrysler Automobiles (FCA) and Groupe PSA. It brings together a broad portfolio of passenger-vehicle and light‑commercial brands (including Jeep, Ram, Fiat, Peugeot, Citroën, Opel/Vauxhall, Alfa Romeo, Maserati and others) across mass‑market and premium segments. The company operates a global manufacturing and R&D footprint and is investing heavily in electrification, software-defined vehicles, connectivity and sustainable mobility solutions. Stellantis positions itself to deliver customer-focused products and services while advancing decarbonization and new mobility business models worldwide.