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B2B Support Team Member at Cross Border Talents - ApplyBlast

B2B Support Team Member

Cross Border Talents

30 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves serving as the primary expert for advertisers using digital advertising products, providing end-to-end troubleshooting and support via email and chat. The position requires owning cases to resolution, collaborating with internal teams, and driving customer satisfaction within a fast-growing ad-tech sector. The role is based on-site in Lisbon, Portugal, with a rotating shift schedule.

Responsibilities

Troubleshoot advertising products end to end and support advertisers by email and chat
Own each case through to resolution working with in-house Product Operations and Engineering teams
Drive customer satisfaction and service quality at every stage of the case

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.