Back Office Team Leader
Kaizen Gaming(1 month ago)
About this role
The Backoffice Team Leader at Kaizen Gaming is a leadership role within the Customer Service organization focused on ensuring efficient backoffice operations and alignment with company performance objectives. The role supports organizational goals by fostering team development, maintaining service quality, and coordinating with other operational teams.
Required Skills
- Team Leadership
- Recruitment
- Coaching
- Training
- Delegation
- Performance Management
- KPI Monitoring
- Escalation Handling
- Problem Solving
- Collaboration
+4 more
About Kaizen Gaming
kaizengaming.comKaizen Gaming is a technology-driven online gaming company that builds and operates sports betting and casino platforms under consumer brands like Stoiximan and Betano. It offers a full-stack, data-driven platform — covering odds and risk management, live betting, payments and player-account services — for retail customers and commercial partners across Europe and Latin America. The company emphasizes in-house engineering, product design and analytics to personalize experiences, optimize operations and support responsible gaming. Kaizen combines rapid product development with local customer support and compliance to scale regulated gaming operations.
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