Backup Care Specialist
Care.com
About this role
Care.com is seeking a Backup Care Specialist to provide customer service support for clients needing backup care for children, dependents, or adult loved ones. The role involves assessing eligibility, researching care options, documenting requests, and communicating with clients through various channels.
Skills
Qualifications
About Care.com
care.comIndustries
Technology, Healthcare, Consulting
Care.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.
Recent company news
Fresenius Medical CareFresenius Medical Care publishes its Annual Report 2025: The power of care
16 hours ago
Care.comCare.com’s next chapter is here
Jun 2, 2025
Care.comThis is how much child care costs in 2026
1 month ago
Care.comWhat Is Backup Care?
Jan 8, 2026
Eyes On EyecareDigitalOptometrics partners with Eyoto to expand telehealth platform
2 days ago
About Care.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Care.com.
Salary
$20k – $22k
per year
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