Contact Center Senior Specialist (Chuyên viên Cấp cao Tổng đài Dịch vụ Khách hàng)

Chevening Awards(11 days ago)

Ho Chi Minh City, VietnamOnsiteFull TimeJunior$42,609 - $57,932 (estimated)Customer Service

About this role

This role involves handling customer inquiries through various communication channels, providing information about products and services, updating customer records, and documenting interactions according to standard procedures. It emphasizes customer satisfaction and resolution of complaints. The position supports the company's goal of delivering excellent customer service and requires experience in a call center environment.

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Required Skills

Communication Skills
Active Listening
Problem-solving
Customer Service
Call Center

About Chevening Awards

chevening.org

Since 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.

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