Baguio Customer Service Advisor – RCX 2025

Philip Morris International(1 year ago)

Baguio City, PhilippinesOnsiteFull TimeJunior$39,322 - $53,693 (estimated)Customer Service

About this role

A Customer Support Associate I (Baguio Customer Service Advisor) handles customer interactions via inbound/outbound calls and online channels to provide routine support for client products and services. The role is an entry-level contact-center position supporting client programs within defined processes and performance metrics.

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Required Skills

Customer Service
Communication
PC Knowledge
Multi-Tasking
Empathy
Attention To Detail
Call Tracking
Problem Solving
Teamwork
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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