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Bank Relationship Manager (KOS) at ProCredit Holding - ApplyBlast

Bank Relationship Manager (KOS)

ProCredit Holding

5 months ago

Skopje

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Bank Relationship Manager at Quipu, you will serve as the primary interface for governance and communication with partner banks within the ProCredit group. The role involves building strategic partnerships, conducting needs assessments, and driving continuous improvement to ensure high-quality IT service delivery. You will also act as a consultant to support solution development and project portfolio management for diverse banking clients.

Responsibilities

Serve as the primary digital and personal point of contact for banking clients
Conduct thorough needs assessments to align IT solutions with business objectives
Build and nurture long-term client relationships while monitoring satisfaction
Support project execution oversight to ensure on-time and within-budget delivery
Act as an escalation point to mediate challenges and minimize disruptions

Skills

Qualifications

Bachelor's degree in IT or Finance5+ years of experience in a Business Relationship Manager roleProficiency in spoken and written EnglishFamiliarity with ITIL or Agile methodologies