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© All Rights Reserved. ApplyBlast.com
Kaizen Automotive Group
A BDC Representative at Universal Ford Lincoln manages inbound and outbound communications for service and maintenance appointments, ensuring timely scheduling and proactive follow-ups. This role supports the service department by improving appointment retention, maximizing shop utilization, and strengthening customer relationships through effective and consistent communication. The representative also accurately records interactions in CRM systems and collaborates with service advisors to facilitate smooth customer handoffs.
Kaizen Automotive Group is a large automotive dealer group operating multiple franchised dealerships across Canada (Calgary, Okotoks, Strathmore, Airdrie, Ponoka, Fort McMurray) and California (Chula Vista and Imperial Valley). Their network includes brands such as GM, Cadillac, Buick, Chevrolet, Ford, Lincoln, Hyundai, Nissan, Dodge, Ram, Jeep, Chrysler, Honda, and Kia. In addition to new and used vehicle sales, Kaizen offers financing, trade-in appraisals, fleet services, and after-sales support including parts and service across its dealership locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kaizen Automotive Group.
45% below the average for this role