Alight Solutions
The Benefits Operations Manager oversees operational performance, SLAs, and process audits for assigned benefit plan clients, ensuring high-quality delivery and contractual compliance. Acting as the primary client-facing point of contact, the role drives operational efficiency through resource planning, team leadership, and continuous process improvement within the US benefits administration domain. The incumbent collaborates with technology teams and internal shared services to manage workloads and support plan sponsors and participants.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
Alight Announces CEO Transition
Nov 24, 2025