Bilingual Call Center Rep (Relationship Coordinator)- Spanish
Healthfirst
About this role
The Relationship Coordinator position involves engaging with customers predominantly over the phone to provide information and support related to Long-Term Care enrollment and services in a healthcare environment. The role requires handling inquiries, scheduling appointments, documenting interactions, and assisting prospective and current members within a call center setting for Medicaid and Medicare-related plans.
Skills
About Healthfirst
healthfirst.orgHealthfirst is a not‑for‑profit health insurer focused on serving New Yorkers with a range of plans including Medicaid, Medicare Advantage, Child Health Plus, the Essential Plan, and individual & family coverage across New York City, Long Island, Westchester and nearby regions. The company emphasizes coordinated, community‑focused care through a large provider network, care management programs, preventive services, and support for social needs. Healthfirst provides member tools and customer support for plan selection and access to services, and runs quality and population‑health initiatives aimed at improving outcomes and reducing disparities.
Salary
$42k – $66k
per year
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