Healthfirst
The Sales Operations Service Agent supports the Sales Operations Service Center by providing exceptional customer service to brokers, agents, and their uplines. The role involves handling phone and written inquiries, resolving issues related to commercial member, employer, and broker business, and collaborating with the management team on service-related projects. This position requires a commitment to quality service and courtesy in all customer interactions.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.
5% below the average for this role