Black & McDonald Limited
The Bilingual Centralized Call Centre Representative supports work order creation for the FMO and Service departments to ensure high-quality facility services. This remote role involves handling customer inquiries, maintaining the Computerized Maintenance Management System (CMMS), and resolving issues to enhance customer satisfaction. The position requires effective communication in both English and French to serve internal and external clients.
Black & McDonald is an integrated multi‑trade service provider that delivers construction, utilities, facilities management and technical solutions. The firm provides electrical, mechanical, HVAC, civil and energy services along with design‑build project delivery and ongoing operations & maintenance for public- and private‑sector clients. It emphasizes safety, reliability and technical expertise to support infrastructure, utility networks, commercial buildings and industrial sites. With a broad national footprint in Canada (and operations in the U.S.), Black & McDonald offers end‑to‑end teams that manage projects through planning, execution and lifecycle maintenance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Black & McDonald Limited.
6% below the average for this role
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