Ontario Northland
The Spare Customer Call Centre Representative handles incoming customer inquiries via phone, live chat, and social media, providing fare and schedule information for Ontario Northland's bus and train services. This remote role requires managing ticket sales, resolving customer concerns, and performing daily reconciliation tasks within a 24/7 operational environment. The position demands strong communication skills, bilingual proficiency in English and French, and the ability to work independently from a secure home office.
Ontario Northland is a Crown agency of the Government of Ontario that provides transportation services across Northern Ontario, headquartered in North Bay. It operates intercity motor coach (bus) services and the Polar Bear Express passenger train linking Cochrane to Moosonee, and is actively working toward the reinstatement of the Northlander passenger rail service in Northeastern Ontario. Additional services include freight, parcel delivery, and rail infrastructure, with a mandate to connect remote communities and support regional mobility in both English and French.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ontario Northland.
23% above the average for this role
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