Bilingual Client Support Manager

GoodLeap

2 months ago

3.2 on Glassdoor

Bentonville, AR

Onsite

Full Time

Medior

0 applicants

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About this role

The Bilingual Client Support Manager at GoodLeap supports installers on the company’s platform to ensure a high-quality customer experience. The role uses data insights to identify areas of improvement with installer partners and oversees activities like installer audits and project pipeline management. This position requires close collaboration with both customers and installers to uphold GoodLeap’s standards and reputation. The role contributes to GoodLeap’s mission of making sustainable home solutions more accessible and customer-friendly.

Skills

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.