Bilingual Consumer Relations Associate
Assurant Global Protection Services(1 month ago)
About this role
The Consumer Relations Associate at Assurant supports customers and clients with claims- and contract-related inquiries, serving as a point of contact for regional managers, clients, and dealers. The role contributes to maintaining high customer satisfaction and supports the Claims team by ensuring timely follow-up and escalation management. It reports to the Claims Supervisor and is part of the company’s customer-facing operations.
Required Skills
- Customer Service
- Claims Processing
- Call Center
- Bilingual Spanish
- Communication
- Problem Solving
- Case Management
- Multitasking
- Data Entry
- Escalation Handling
+4 more
Qualifications
- High School Diploma or GED
About Assurant Global Protection Services
assurant.inA leading global protection company that safeguards and services connected devices, homes, and automobiles in collaboration with the world’s top brands.
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