Bilingual Contact Center Representative I
The Standard(18 days ago)
About this role
This role involves responding to a high volume of member inquiries in a call center environment, aiming to enhance the member experience by providing personalized service, resolving issues, and conducting research. It requires handling multiple transactions and effectively managing escalations to ensure customer satisfaction.
Required Skills
- Customer Service
- Call Center
- Communication
- Research
- Problem Solving
- Bilingual
- Telecommunications
- Quality Assurance
Qualifications
- High School Diploma
About The Standard
standard.comWe provide insurance, retirement and investment products and services. Work with our team of remarkable people united by compassion and a genuine desire to help others.
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