Fig

Bilingual Customer Experience Specialist

Fig(9 days ago)

HybridFull TimeJunior$50,000 - $60,000Customer Support
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About this role

Fig is a Toronto-based fintech startup specializing in lending, committed to improving accessibility and customer experience in Canada's borrowing industry. The company values diversity and innovation, focusing on supporting customers throughout their borrowing journey with modern tools and a collaborative environment.

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Required Skills

  • Communication
  • Troubleshooting
  • Empathy
  • Data Analysis
  • Customer Service
  • Problem Solving
  • Resourcefulness
  • Teamwork
  • Bilingual
  • Data Visualization
Fig

About Fig

fig.ca

Fig Financial is Canada’s first fully digital lender, offering online personal loans with competitive APRs and fast decisions. The company emphasizes simplicity and speed — no paperwork or in-person visits — so applicants can receive loan offers in minutes. Fig uses technology-driven underwriting to streamline the lending process and lower costs for borrowers. Its services target Canadians who want accessible, convenient alternatives to traditional bank loans.

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