Bilingual Customer Service Representative

Oriental(5 months ago)

San Juan, Puerto RicoOnsiteFull TimeTrainee$31,848 - $44,015 (estimated)Customer Service

About this role

The Associate, Retail Channels (Call Center) is responsible for delivering a best-in-class customer service experience, ensuring customer satisfaction through effective communication and problem-solving skills. This role involves educating customers on digital solutions, managing inquiries, and promoting the bank's products and services while adhering to compliance standards.

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Required Skills

Customer Service
Problem-Solving
Communication
Interpersonal Skills
Documentation
Bilingual

Qualifications

Associate or Bachelor’s degree in Business Administration or related field

About Oriental

orientalbank.com

Oriental Bank es uno de los bancos más grandes de Puerto Rico. Fundado en 1964, brinda servicios financieros a los consumidores y las empresas de la Isla. Hacemos posible el progreso de nuestros clientes, empleados, accionistas y las comunidades a las cuales servimos.

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