Customer Service Specialist

Our Group(8 days ago)

Cedar Rapids, IAOnsiteFull TimeMedior$78,393 - $105,423 (estimated)Customer Service

About this role

A Customer Service Specialist at U.S. AutoForce provides best-in-class support to customers by troubleshooting and resolving inquiries related to tire products, utilizing their product knowledge and problem-solving skills. They work in a fast-paced call center environment, collaborating with warehouse and sales teams to ensure customer needs are met efficiently.

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Required Skills

Communication
Problem Solving
Data Analysis
Customer Service
Order Management
Product Knowledge
Software Skills
Logistics
Multitasking
Empathy

About Our Group

usventure.com

U.S. Venture is a diversified solutions company driven by the purpose “Finding a Better Way.” Through a portfolio of businesses focused on transportation innovation, sustainability and actionable insights, it delivers products and services that create smarter pathways and help customers operate more efficiently and sustainably. The company emphasizes practical solutions and data-driven insights to shape a brighter, more sustainable future.

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