Bilingual Customer Service Representative
Mom's Meals
About this role
The Bilingual Customer Service Representative at Mom’s Meals is the frontline contact for Spanish-speaking customers, assisting them with meal orders and providing excellent service. The role involves handling calls, entering data, and coordinating with case managers to ensure customer needs are met.
Skills
Qualifications
About Mom's Meals
momsmeals.comMom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.
Recent company news
Mom’s Meals doubled donated meals in 2025
1 day ago
Mom’s Meals issues “Notice of Data Event”: What to know and what to do
Dec 18, 2025
Mom's Meals® sets new records in taste and customer care satisfaction
Sep 18, 2025
Kennedy touts ultra-processed meals he once called ‘poison’
Jul 9, 2025
RFK Jr. promoted a food company he says will make Americans healthy. Their meals are ultraprocessed
Jul 7, 2025
About Mom's Meals
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mom's Meals.
Salary
$18k
per year
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