Bilingual Customer Service Representative

Integra Partners

12 days ago

Remote

Full Time

Junior

0 applicants

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About this role

Integra Partners is seeking Bilingual Customer Service Representatives to be the first point of contact for inquiries from healthcare providers and patients. The role involves managing communications in both English and Spanish, handling important documents, and providing exceptional customer service in a fast-paced, client-facing environment.

Skills

Qualifications

High School diploma

About Integra Partners

accessintegra.com

Integra Partners (AccessIntegra) is a healthcare services firm that specializes in DMEPOS (durable medical equipment, prosthetics, orthotics, and supplies) network management. The company offers end-to-end services — including supplier enrollment and credentialing, compliance and audit oversight, claims and billing support, and network/vendor optimization — to ensure regulatory adherence and efficient delivery of equipment. Integra Partners works with health plans, Medicare/Medicaid programs, and provider networks to simplify contracting, reduce fraud and waste, and improve patient access to needed devices. Their approach combines payer-focused workflows and data-driven oversight to lower costs and strengthen program integrity.