Sc811

Bilingual Customer Service Representative

Sc811

2 years ago
Remote
Full Time
Trainee
0 applicants
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Sc811
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About this role

A Bilingual Customer Service Representative position involving handling inbound calls related to excavation notices for SC811, a call center for preventing damages during excavations in South Carolina. The role requires excellent communication skills in English and Spanish, data entry, and customer service experience, with the ability to work remotely within South Carolina.

Skills

Qualifications

High School Diploma or equivalent2 years customer service experience
Sc811

About Sc811

sc811.com

SC811 is South Carolina’s one-call excavation notification center that helps prevent damage to underground utility lines by coordinating free locate requests before digging. By calling 811 or submitting an online ticket, homeowners and contractors notify member utilities who then mark underground facilities to reduce risk and ensure compliance with state excavation rules. SC811 also provides education, resources, and tools for contractors, utilities, and the public to promote safe digging and protect infrastructure.

About Sc811

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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