Customer Service Representative (CSR)
Sc811
About this role
This role involves answering inbound calls for a SC-based call center, accurately recording excavation information and providing legal and safety information to callers. The position is fully remote, offers benefits, and requires customer service experience.
Skills
Qualifications
About Sc811
sc811.comSC811 is South Carolina’s one-call excavation notification center that helps prevent damage to underground utility lines by coordinating free locate requests before digging. By calling 811 or submitting an online ticket, homeowners and contractors notify member utilities who then mark underground facilities to reduce risk and ensure compliance with state excavation rules. SC811 also provides education, resources, and tools for contractors, utilities, and the public to promote safe digging and protect infrastructure.
About Sc811
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sc811.
Salary
$36k
per year
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