MCI
MCI is seeking a Bilingual Customer Service Representative to support inbound customer service, help desk, and back-office operations for commercial clients and public sector programs. The role involves handling inbound inquiries, assisting with product and process-related questions, and troubleshooting basic technical issues while representing major global brands. The ideal candidate is a strong communicator with a passion for helping others and a customer-first mindset.
MCI is a global audience‑engagement marketing agency that helps corporates and associations optimize their communications and stakeholder strategies. It provides integrated services including events and conference management, association and membership solutions, digital communications, and data‑driven marketing to create meaningful touchpoints. MCI combines strategy, creative and technology to design and run experiences that build relationships and deliver measurable outcomes. The company operates worldwide with local teams and insights to support long‑term engagement programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCI.
MCI didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role
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