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RoundPoint Mortgage Servicing LLC
A Bilingual Customer Service Specialist acts as the front-line advocate for customers facing delinquency, loss mitigation, or insurance claims. The role involves resolving account issues with urgency and empathy while guiding clients through financial recovery strategies. Reporting to a supervisor, this position requires managing complex documentation, maintaining account records, and collaborating across business lines to ensure compliance and customer satisfaction.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
24% below the average for this role
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