Bilingual Customer Success Representative (Cantonese OR Mandarin/English)
embark
About this role
A Customer Success Representative role focused on delivering excellent service to customers, primarily supporting families with RESP accounts, leveraging digital tools, and communicating fluently in Chinese and English. The position involves problem-solving, organizing customer information, and supporting on a flexible schedule.
Skills
Qualifications
About embark
embarkvet.comEmbark Vet offers at-home dog DNA testing to reveal a dog's breed, appearance, behavior, and health insights. They market the test as the most accurate dog DNA test and the highest reviewed online. The service helps pet owners understand their dog’s genetic background and potential health risks, guiding proactive care and personalized training. Embark Vet maintains an active online presence with profiles across major social platforms, including Facebook, X, Instagram, LinkedIn, Pinterest, and YouTube.
About embark
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for embark.
Salary
$9k – $12k
per year
More jobs at embark
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