Customer Service Advisor - (Bilingual- English/ Chinese )

Philip Morris International(1 year ago)

Dubai, United Arab EmiratesOnsiteFull TimeJunior$55,528 - $74,714 (estimated)Customer Service

About this role

A Customer Service Advisor (Bilingual - English/Chinese) is responsible for providing high-quality customer service through telephone interactions with existing and potential customers. This position emphasizes effective communication and problem-solving skills while maintaining established service standards.

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Required Skills

Bilingual Communication
Customer Service
Call Center Experience
Problem Solving
Sales Opportunities

Qualifications

Bachelor's Degree Preferred
1 Year Customer Service Experience

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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