Bilingual Customer Success Specialist (Remote)
PolicyMe(1 day ago)
About this role
PolicyMe is seeking a Bilingual Customer Success Specialist to support customers through the life insurance process, ensuring an exceptional experience. The role involves policy servicing, client communication, and collaboration with various teams to facilitate customer journeys.
Required Skills
- Customer Service
- Communication
- Insurance
- CRM
- Bilingual
- Attention to Detail
- Multitasking
- Empathy
- Problem Solving
- Collaboration
About PolicyMe
policyme.comPolicyMe is a Toronto-based insurtech (founded 2018) that simplifies buying life and related protection for Canadians through a digital-first platform. It offers life insurance plus health & dental and critical illness coverage with quick, budget-friendly quotes and an easy online application that can deliver a decision in under ten minutes. The company emphasizes transparency, affordability and a streamlined customer experience, with support for servicing and claims. PolicyMe serves customers across Canada.
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