Customer Success Representative LATAM (Remote, Contract)

INFUSE(24 days ago)

HybridFull TimeMedior$82,876 - $110,602 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE is focused on delivering exceptional client experiences and directly contributing to client satisfaction and company success. The role provides professional growth and exposure to a variety of industries within a supportive, employee-focused workplace. It suits someone who thrives in dynamic environments and supports both internal teams and client needs.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Opportunity Growth
Issue Escalation
Data Entry
Schedule Management
Attention To Detail
Prioritization
Empathy

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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