Bilingual Help Desk Analyst
Pet Valu
About this role
The Bilingual Help Desk Analyst provides technical support and customer service to end users, primarily via phone, assisting with hardware, software, and POS systems. The role involves troubleshooting, testing software releases, and communicating with teams to ensure system functionality. It requires bilingual proficiency in French and involves supporting store and head office operations remotely from New Brunswick.
Skills
About Pet Valu
petvalu.caShop everything pets need like food, treats and toys with FREE shipping over $49. Our services include dog wash, grooming, adoption. AutoShip to your local store or home. 600+ locations.
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About Pet Valu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pet Valu.
Salary
$46k – $60k
per year