Bilingual Help Desk Analyst
Pet(24 days ago)
About this role
The Bilingual Help Desk Analyst provides technical support and customer service to end users, primarily via phone, assisting with hardware, software, and POS systems. The role involves troubleshooting, testing software releases, and communicating with teams to ensure system functionality. It requires bilingual proficiency in French and involves supporting store and head office operations remotely from New Brunswick.
Required Skills
- Help Desk
- Troubleshooting
- Customer Service
- POS
- Microsoft Office
- Hardware
- Software
- Communication
- Problem Solving
- Bilingual
About Pet
petvalu.caShop everything pets need like food, treats and toys with FREE shipping over $49. Our services include dog wash, grooming, adoption. AutoShip to your local store or home. 600+ locations.
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