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© All Rights Reserved. ApplyBlast.com
msccn.com
The Bilingual Help Desk Operations Specialist provides front‑line support for customers, employees, and HR by managing inbound help desk inquiries, triaging tickets, and ensuring issues are routed to the appropriate teams. The role also collaborates on AI, automation, and workflow improvements while maintaining high‑quality help center documentation and delivering empathetic service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for msccn.com.
msccn.com didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role